dot832.com, LLC

Let’s Get Your WordPress Care Plan Started

You’ve picked your plan. Now we make it real. Submit the details below, and within one business day Tim will personally review, confirm fit, and send your service agreement. From there, your onboarding audit kicks off the partnership.

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What happens next

Care Plans aren’t a one-click checkout. We take onboarding seriously because we want to start the partnership the right way — with full understanding of your site, your goals, and your specific situation. Here’s the path from this page to your first month of care:

  1. You submit the form below. Site details, contact info, and a brief description of your site and any known concerns. Takes about 5 minutes.
  2. Tim personally reviews your submission. Within one business day, you’ll receive an email confirming we can take you on, with a service agreement attached. If we’re not the right fit for any reason — capacity, technical mismatch, or anything else — we’ll tell you honestly rather than waste your time.
  3. You sign the service agreement. A simple, plain-English agreement covering scope, billing, cancellation terms, and our mutual responsibilities. No legal-speak landmines. Once signed, we set up billing on a date that works for you.
  4. Your onboarding audit kicks off the partnership. Before regular monthly care begins, every new Care Plan client receives a comprehensive onboarding audit (more on this below). This sets the baseline for everything we do going forward.

From form submission to active Care Plan: typically 3–5 business days, depending on how quickly the agreement is signed and access credentials are exchanged.

Your care plan includes a full onboarding audit

Every new Care Plan client receives a comprehensive audit of their site as the first deliverable of the partnership. This isn’t a fast scan — it’s a thorough manual review that gives both of us a clear baseline before regular monthly work begins.

The onboarding audit serves three purposes:

It catches problems before they become emergencies. Most WordPress sites have issues their owners don’t know about — outdated plugins, security vulnerabilities, performance regressions, broken backup setups, abandoned tools quietly draining performance. The audit surfaces them on day one, not month seven.

It builds shared context. After the audit, we both have the same picture of your site — what’s healthy, what’s risky, and what needs attention. Future conversations get faster and more productive because we’re starting from the same baseline.

It sets remediation priorities. If significant work is needed before regular care can proceed effectively, we’ll identify it clearly and propose a separate one-time remediation project. Many sites need none. Some need substantial work. Either way, you’ll know before we proceed.

The audit is included at no additional cost in every Care Plan tier. The deliverable is a written report (typically 8–15 pages) plus a 30-minute walkthrough call to review findings together.

Onboarding Intake

A few details to get you on board. Required fields are marked; the more context you provide, the smoother the start.

Your information stays with us — we don’t share or sell it. We’ll be in touch within one business day to confirm and send your service agreement.

No long-term contracts. Cancel anytime.

Care Plans bill monthly and can be canceled at any time. We don’t lock clients into annual contracts because we want to earn renewal every month, not enforce it through legalese.

A few specifics worth knowing:

The first month includes the onboarding audit, regardless of how long you stay. Your investment in month one is real work — we’d rather over-deliver upfront than back-load value to lock you in.

If we discover during the onboarding audit that your site needs significant remediation before regular Care Plan work can proceed effectively, we’ll tell you. In that case, we’ll scope the remediation as a separate one-time project, and you can decide whether to proceed. If you’d rather not, we’ll refund the first month’s Care Plan fee and part ways professionally — no hard feelings.

Cancellation is straightforward. Email us. We confirm. Billing stops at the end of the current month. No fees, no exit interviews, no win-back attempts.

Frequently Asked questions

After you sign the service agreement, billing is set up to a date that works for you — typically the calendar date when the agreement is signed, or a specific monthly date you prefer. Your first charge processes once everything is set up.

No. Submitting the form is just the start of the conversation — no payment information is collected here. Billing is set up after the service agreement is signed.

We accept all major credit cards and ACH bank transfers for monthly billing. Annual prepayment is also available on request, with a discount.

After you sign the service agreement, we’ll send a secure credential intake form for site admin, hosting, and any other access we need. Never send credentials via email — we’ll send a proper secure form when the time is right.

Yes. You can upgrade or downgrade at any time, and the change takes effect at your next billing cycle. There’s no penalty for changing plans.

This is what the onboarding audit is designed to surface. If we find significant remediation is needed, we’ll scope it as a separate project and let you decide whether to proceed. If you prefer not to, we’ll refund the first Care Plan fee and part ways professionally.

Choose the tier that feels closest and submit the form. During the review, Tim will assess fit and may recommend a different tier if the one you picked isn’t quite right. We’d rather get you on the right plan than the wrong one.

Sometimes. If your situation is straightforward, you’ll receive the agreement directly with a short confirmation email. If we have questions about your site or specific needs, we may follow up first.

Select “Custom (let’s discuss)” in the plan field and tell us about your situation in the notes. We build custom Care Plans for sites with unusual traffic, complex functionality, compliance requirements, or specific operational needs.

Yes. Email us and we’ll send you a redacted sample agreement to review. We’re not trying to hide anything — the agreement is plain-English and short by design.

Ready to Hand off the WordPress worry?

Submit the form above, and we’ll take it from here. Within one business day, you’ll hear from Tim directly with confirmation and next steps.

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Have questions before submitting? Contact us directly or book free consultation if you’d rather talk first.